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COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Call us on 03333 444 223 or contact us via email by clicking on our contact us tab at www.midwestroofing.co.uk and we aim to respond within 5 business days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Midwest Roofing undertakes large contracts such as schools and government buildings as well as bespoke residential contracts. Please feel free to get in touch with one of the Midwest Roofing team for all roofing requirements.

Call one of the team on : 03333 444 223
Landline and Mobile friendly! (Office hours)
Or use the “Contact Us” tab we’ll get right back to you.
Roof With The Best or Leak Like The Rest!

Midwest Roofing.co.uk, providing roofing services for domestic and commercial customers throughout the West Midlands:

Aldridge – Bilston – Birmingham – Bloxwich – Brierley Hill – Brownhills – Dudley – Halesowen – Oldbury – Rowley Regis – Smethwick – Solihull – Stourbridge – Sutton Coldfield – Tipton – Walsall – Wednesfield – Wednesbury – West Bromwich – Willenhall – Wolverhampton

Roof With The Best or Leak Like The Rest!

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MROOFING LTD
15499726 – 23 Purley Gardens, Newcastle Upon Tyne, United Kingdom, NE3 3DJ

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